DMC Management
Manager Adventure, Product & online sales
Exo Travel Cambodia – 4 years
Country Manager Cambodia/Vietnam
Trails of Indochina – 3 years
Managing Director / Owner
Lolei Travel Asia – 10 years
Tasks I was mainly responsible for, but not limited to, where:
- Manage multiple departments & staff across Indochina
- Setting up, training & monitoring of Standard Operating Procedures
- Product development across departments & creating marketing strategies
- Customer Care Management of B2B and B2C clients
- Training of guides, drivers and communities
- Setting up sustainable community projects for CSR purposes
- Monitoring sustainable tourism approach for Ecotourism & CBT projects
- Improve companies’ portfolio and image
- Representating companies internationally